Ayuda y Soporte

Your portfolio can contain invested and uninvested funds. 

Invested funds are the money that’s locked in loans. Uninvested funds are the money that hasn’t been invested yet, and it can be transferred to the Wallet any time. 

Here’s what you need to do to transfer the uninvested funds to your Wallet:

1) Go to the “Portfolios” page and click on the gear icon of the portfolio that you want to withdraw from. 
2) Click “Withdraw”.
3) Choose the amount you want to transfer to your balance and confirm.

The uninvested money will be transferred to your Wallet straight away. See how to withdraw money from your Wallet.

To withdraw money that is locked in loans, you need to sell them on the secondary market. Read about selling loans in this article.

Another option is to choose the Payout income option for your portfolio so your income is sent to your bank account automatically – read more about it in this entry.

Watch our short video tutorial on how to withdraw money from Robocash.