Summary of the webcast from November 14

On November 14, we arranged a new webcast on the Group’s and the platform’s results for 9M 2022. The meeting was hosted by Natalya Ischenko, CEO of Robocash Group, and Ivan Adamovich, CFO of Robocash Group.

You can watch the recording of the webcast at the link below. 




  • Outstanding portfolio amounted to 60 M euro, up 63% compared to 2021.
  • The third quarter gave a milestone of 10 M earned by investors in total.
  • Over 1700 new investors joined in Q3.

The third quarter was marked by changes in the Group's management structure. 

In order to effectively achieve the strategic goals of the Group, it was decided to appoint regional directors in the major business areas”, commented Natalya Ischenko. 


On the Group level, we had a few big achievements in the past 9 months of the year.

The Group's assets, excluding Russian business, are enough to cover the obligations to the platform's investors”, added Ivan Adamovich. 

  • Zaimer Kazakhstan exceeded the net profit forecast by 8.4M USD. 
  • Prestamer (Spain) overfulfiled its net profit plan by 3.5M USD.
  • Vietnam has issued 25.7 M USD worth of loans, up by 96% compared to 9M 2021.
  • Digido's (the Philippines) net profit amounted to 2.8 M euros, 16% more than the same period in 2021. 
  • The newly launched service UnaPharma, is expanding its offering with over 14 thousand products in circulation and more than 300 pharmacies.



We collected your questions that you sent in advance, as well as those that came in the chat during the broadcast.


How much of the revenue of Robocash Group is coming from the Russian LO Zaymer?  

Our quarterly reporting was established based on the financial results of the combined perimeter of the Group. Therefore, they included the results in Russia. The share of revenue of all units without the Zaymer is 40%. 

It is worth noting that we are already estimating the results of the consolidated perimeter of the Group (where Russia is not included), the share of which is growing rapidly. The release of the audited financial statements without the Russian Zaymer is planned for next year.

Could you give us some color to why such a strong increase in 3Q22 net income stands alone? 

The main factors that contributed to the significant increase in the Group's net profit for Q3 are better portfolio performance, exceeding the plan for issuance and improvement of the collection process. 

What is the defaulted rate in 2022?

At the group level, we generally maintain it at around 13.5%, which is within the model of the operated business. On the platform we have a Buyback Guarantee that protects investors from default loans. 

What is the delayed rate and the recovery rate 2022?

The share of overdue loans in 2022 averaged 11.3% FPD 30+. As for the platform, the share of such loans (counted from the first day) amounts to 13.4% now.

What has been the net profit or loss, of the part of the company that guarantees the group guarantee, in 2022? 

For 9М 2022, the Group's net profit came to 43.5 M USD. The total assets of the combined perimeter for the 9 months of 2022 comprise 259.5 M USD. The outstanding portfolio on the platform is almost 62.7 M USD. As you see, the group’s assets are sufficient to cover the liabilities from our investors.   

Do you maintain the goal to become a listed financial group?

The holding strives to become a public company. Currently we are learning different options and having a busy negotiating process. As soon as we do it, no doubt we will let you know.

How much shareholders equity sits outside of Russia? You booked a FX gain of $34m relating to the Ruble appreciating against USD so it seems that most group equity is located in Russia?

The financial statements that are open to the public do include the profit earned by the entity in Russia. However, the audited financial statements for the consolidated perimeter (where the share of Russia is excluded) will be ready by the next year, and we will be happy to share them with you once ready.

Please let me emphasize that the Group's assets along the consolidated perimeter fully cover the additional costs of any subsidiary outside of Russia.



Is there any cause of force majeure for which the Group guarantee would not cover the losses of the investors? 

We successfully overcame the crisis after the pandemic, fulfilling all obligations to investors on time. For the entire period of the platform operation, we have not had a single default loan, which is especially valuable for our customers. 

Robocash Group guarantees obligations of its loan originators via direct participation in capital. If, in the event of some force majeure, one of the companies of the Group is unable to repay the guarantees, this obligation is assumed by other companies of the holding. In the presentation, you could see that at the moment the assets of the Singapore perimeter are enough to cover all obligations to investors.

How do Robocash manage the foreign currency risk among its different loan originators

Currency risks are hedged at the level of loan originators and on a Group level. The platform provides funding to loan originators in euros and gets returns in euros as well.

As the Russia-Ukraine war escalates and in the hypothetical case of EU economic sanctions against the Chairman of the Board and owner of Robocash have you planned any measures to protect investors money?

All previous sanctions concerned mostly the state or systemically important private banking sector, to which we do not belong. There are no such international sanctions on Russian citizens and we have not heard about such intentions. 

Should Robocash investors worry about the military mobilization, as I believe some services to the platform are made by Russian citizens?

The operational work of Robocash is not affected much by the political tension and resulting sanctions. We do not place Russian or Ukrainian loans on the platform, and all related transactions, as well as loan disbursement activities of the companies are done through the respective local banks. Financially, our investors are not affected by this. 

Most of our employees work abroad - in Turkey, Croatia, Latvia, Kazakhstan, and so on. Despite all the events, we continue to operate smoothly. 


I see less registered investors compared to last year, maybe the peak is reached?

2021 was a booming year for, we saw a huge increase in both monthly volumes and registered investors. The crisis of the current year is influencing the whole P2P market, and is no exception. Our main goal is and has always been to provide investors with a quality investment solution and protect them from any defaults or payment delays. After over 5 years of operation, we are proud to say that every single loan has been paid on time or within the thirty-days buyback guarantee, and to the full extent, and we plan to continue this way.

Will there be an app available in the near future for smartphones?

We are actively working on adapting the site design to the mobile version now. As soon as we are done with the design, we will start developing the application, although we can’t speak of particular dates now.

How about new loan originators? New rates? 

Whenever we consider integrating a new loan originator to the platform, we need to know for certain that the company is stable and efficient enough that investors' money is not at risk. After making sure that the company showed solid results for the reporting periods, we presented it to our investors. Thus, in October we added our Philippine creditor, Digido. 

Business development in Asia is very active, we are increasing volumes in all countries and see great potential in the future. As for other lending companies, which are not present on the platform now, they are financed from their own funds. 

As for rates, we revisit the question of changing interest rates according to the situation on the market and the needs of the holding. Since the platform is an important source of business funding, it is important for us that it retains its attractiveness for investors and is efficient for the Group. Based on all this, we decide whether to raise or lower rates.

Are there any plans to improve your web interface? 

In addition to a new design, we plan to launch a one-click investment strategy in the near future. As you understand from the name, this is a very simple and well balanced investment strategy with minimal settings for your portfolio to make it profitable and diversified. 

I invest my funds entirely in the 3 year RC Riga Singapore. Is there any benefit with say a 10K investment, spreading it across 100x€100 or 10x€1000 or 1x€10K. I don't see any potential for default risks.

In terms of profit, there will be no difference. However, This distribution helps you diversify your portfolio and also makes it easier to sell the loan on the secondary market. Our secondary market is highly liquid, loans are sold within a few days. But since the amount is large, it may take longer than usual. You will receive payment and interest only after the loan is fully repaid. Therefore, it is better to split the amount. 

I would also like to remind you that Singapore loans cannot be past due, as they are commercial loans.

Why are businesses not supported/able to register anymore?

We have put verifications for legal entities on a temporary hold as we will be launching a new workflow for the legal entities. We will keep you updated as soon as we resume investment for the business.

Does robocash have enough lends to not create cashdrag in some lend categories? 

The recent cashback company has aroused great interest from investors especially for short-term loans. Our originators regularly upload loans to the platform. Taking into account the needs of originators and increased demand in the future, we will more precisely regulate the conditions of the campaign so that investors' funds work properly on the platform.

Why do investors who have already been successfully verified need to be verified again? 

If you mean video verification procedure, we launched it on the platform this spring, starting with new investors. At the moment, we are gradually introducing the process to all customers.

Also, in case your identification document is expired, you will need to upload a new one and go through the verification procedure again. The procedure itself does not take much time. This is done in order to meet the requirements for customer identification and verification and to further prevent identity fraud and any illegal activities. 

To fully understand your situation, we need to ask you to contact our support team so that they can study your case for any possible inconsistency.

Is there any work planned on full translations of Robocash texts into languages ​​to facilitate the use of the platform? Thanks

We have always strived to provide investors with a comfortable user experience with the platform. We are gradually updating the texts of translations and are considering more comprehensive work on them in the future. 

Would it be possible to add a feature to the platform to automatically withdraw X amount of money per month and reinvest the rest?

We strive to ensure that your interaction with the platform requires less effort and time, so we are gradually automating all possible solutions. We will certainly consider this suggestion if it is widely demanded.

“Robocash is not regulated under any financial services license” - сan this be clarified a bit? 

Robocash complies with the applicable laws and regulations of the Republic of Croatia, however the peer-to-peer industry in the Republic of Croatia is not regulated. Although we always cover all obligations to investors on time, we advise you to diversify your investments by carefully assessing the possible risks.

The presentation for the webcast can be found hereThe webcast recording is available on our YouTube channel. 


If you have any questions about your account or need help with the investment process, don’t hesitate to contact us at [email protected] We will be happy to assist.

See you at our next webcast!

Robocash d.o.o (“Robocash”) is a company registered in the Republic of Croatia under registration No. 081224371, with legal address at Petračiceva 4, Zagreb, Croatia, 10110.

Robocash is not regulated under any financial services license. When you invest on Robocash, you buy claim rights for loan receivables and investments in loan receivables are subject to risks. We advise diversifying investments and carefully evaluating the risks.