Help & Support

It is a guarantee ensuring that you will get your investment and earnings back even if the borrower does not return the loan. In case a loan is overdue for more than 30 calendar days, the Loan Originator is obliged to redeem the purchased claim with all accrued interest according to the conditions of the Assignment Agreement. When the claim is redeemed by the Loan Originator, the principal amount is credited to investor along with the earnings for the whole period.

Sometimes borrowers use prolongations, which is a service that allows them to postpone the loan due date without getting fined. However, the initial due date and the buyback guarantee always stay the same regardless of the prolongations used, so Robocash investors are not affected by them.